We ship worldwide from Belgium. All orders are shipped with tracking. Shipping rates are calculated at checkout.
Shipping Rates
- Belgium: €6
- The Netherlands: €12
- Germany: €13
- France: €13
- Italy: €13
- United Kingdom: €16
Pick-up in Ghent is available by appointment and is free of charge.
At this moment, shipping to the United States is not available due to import taxes and duties.
Orders are produced and packed with care. Please note that shipping time does not include production time for made-to-order items.
If you have any questions regarding shipping locations or delivery timelines, feel free to contact us before placing your order.
Momo Knits Return Policy
Customers have the right to request a return within 14 days after receiving their order. The item must be returned in its original condition: unworn, unwashed, and without any signs of use. If an item does not meet these conditions, Momo Knits reserves the right to decline the refund.
If items are returned damaged, altered, or with defects that were not present at the time of shipping, refunds may be refused.
Custom knits are made especially per order and are excluded from returns and refunds under all circumstances.
Shipping costs for returns are at the customer’s expense, unless otherwise agreed in writing. Always contact us before sending a return so we can guide you through the process.